Terms and Conditions
Last Updated: June 25, 2026
Welcome to Gifts Unseen
These Terms and Conditions ("Terms") govern your use of the Gifts Unseen website and services. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please discontinue use of our website.
1. About Gifts Unseen
Gifts Unseen is an online platform that offers unique and thoughtfully curated gifts for various occasions. We strive to provide accurate product information, secure transactions, and exceptional customer service.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- You have the legal capacity to enter into binding agreements.
- All information you provide is accurate and complete.
3. Products and Services
We make every effort to display products, descriptions, pricing, and images accurately. However:
- Product colors and appearance may vary depending on device displays.
- Availability of products is not guaranteed.
- We reserve the right to modify, discontinue, or update products without prior notice.
4. Orders
When placing an order:
- You agree to provide accurate billing and shipping information.
- All orders are subject to acceptance and availability.
- We reserve the right to refuse or cancel orders for any reason, including suspected fraud, pricing errors, or stock limitations.
You will receive an order confirmation email once your order has been successfully placed.
5. Pricing and Payments
- All prices are displayed in the applicable currency unless otherwise stated.
- Prices may change without notice.
- Payment must be received before orders are processed.
- We accept secure payment methods available during checkout.
If a pricing error occurs, we reserve the right to cancel or amend the affected order.
6. Shipping and Delivery
We aim to dispatch orders promptly; however:
- Delivery times are estimates only.
- Delays may occur due to circumstances beyond our control.
- Customers are responsible for providing accurate shipping information.
- Gifts Unseen is not responsible for delays caused by couriers, customs processing, weather events, or incorrect addresses.
Risk of loss transfers to the customer upon delivery.
7. Returns and Refunds
Customer satisfaction is important to us.
Returns and refunds may be available subject to our Return Policy. To qualify:
- Items must be returned in their original condition.
- Return requests must be made within the specified return period.
- Certain personalized, custom-made, or hygiene-sensitive products may not be eligible for return.
Approved refunds will be issued through the original payment method whenever possible.
8. Intellectual Property
All content on the Gifts Unseen website, including but not limited to:
- Logos
- Branding
- Product descriptions
- Images
- Graphics
- Website design
- Text and content
is owned by or licensed to Gifts Unseen and protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without prior written permission.
9. User Conduct
You agree not to:
- Violate any laws or regulations.
- Attempt unauthorized access to our systems.
- Upload malicious software or harmful code.
- Interfere with website functionality.
- Use the website for fraudulent purposes.
- Impersonate another person or entity.
Violation of these Terms may result in suspension or termination of access.
10. Accounts
If you create an account:
- You are responsible for maintaining account confidentiality.
- You are responsible for all activities conducted through your account.
- You must notify us immediately of any unauthorized account use.
We reserve the right to suspend or terminate accounts that violate these Terms.
11. Limitation of Liability
To the fullest extent permitted by law, Gifts Unseen shall not be liable for:
- Indirect or consequential damages
- Loss of profits
- Loss of business opportunities
- Data loss
- Service interruptions
Our total liability for any claim shall not exceed the amount paid for the relevant order.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
12. Disclaimer
The website and services are provided on an "as is" and "as available" basis.
We do not guarantee:
- Continuous website availability
- Error-free operation
- Uninterrupted access
- Complete accuracy of all website content
Users access and use the website at their own risk.
13. Third-Party Services
Our website may contain links to third-party websites, services, or payment providers.
We are not responsible for:
- Third-party content
- Privacy practices
- Products or services provided by external parties
Your use of third-party services is subject to their own terms and policies.
14. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
15. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes become effective immediately upon posting on this page. Continued use of the website constitutes acceptance of revised Terms.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Gifts Unseen operates, without regard to conflict of law principles.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the appropriate courts.
17. Contact Information
For questions regarding these Terms and Conditions, please contact us:
Gifts Unseen
Email: support@giftsunseen.com
Website: www.giftsunseen.com
Our Commitment
At Gifts Unseen, our goal is to provide a secure, enjoyable, and trustworthy gifting experience. We appreciate your trust and thank you for choosing us to help create meaningful moments through thoughtful gifts.